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The easier it is to pay, the more we spend. So how is technology like online wallets and SMS payments impacting the fitness industry?
HCM issue 7 2015
Our panel of experts discuss the latest innovations designed to make it easier for members to spend money at their gym
HCM issue 7 2016
Signing up members, giving great customer service and driving retention
are key to a successful health club business. Ivan Stevenson explains
how DFC can drive this process to underpin success
HCM issue 6 2019
Staying in touch with lapsed members can reboot engagement and ultimately participation, but how can operators navigate the hurdles of GDPR?
HCM issue 9 2023
The problem of customers not returning within a year of their
first visit is being addressed by a new tool designed to
improve client retention for health, wellness and beauty
businesses.
product innovation •
19 Sep 2014
The new SMS circuit system from NessFit is
based around a set of 10 stations to work the
whole body from a natural standing position.
product innovation •
13 Apr 2011
For years it's been possible to book hotels and trains via smartphones, but not fitness classes. Kath Hudson examines how technology is enabling clubs to finally catch up
HCM issue 4 2013
When it comes to keeping your brand front of
mind, while increasing loyalty and repeat business,
Core by Premier Software (Core) has it covered.
product innovation •
03 Oct 2017
Staying connected to members is essential during closures. Software companies tell us how they’re helping clubs to engage
HCM issue 4 2020
Ez-Book by Ez-Systems has signed a deal with Greens which will see the integrated bookings and membership system installed in all 15 Greens health club sites.
product innovation •
12 Nov 2007
Management software company Ez-Systems has signed a deal with Ezypay of Australia to provide a combined fitness management and direct debit solution in both Australia and New Zealand.
product innovation •
07 Jul 2008
Legend Club Management Systems and 10 Squared
are pleased to announce the latest innovation in kiosk
design and technology.
product innovation •
13 Mar 2018
Wellness resource management software provider Book4Time has announced a new partnership
with CardConnect.
product innovation •
01 May 2019
If locker key management takes up a great deal of
time at your gym or fitness club, it may be time to
switch to keyless entry. KitLock is a digital access
solution that uses a four-digit code to secure and
open lockers, cabinets and enclosures.
product innovation •
23 Feb 2016
A marketing campaign targeting mobile phone users with location-based messages and offering them a free two-day pass to the nearest Fitness First has resulted in 1,100 people signing up as new members.
news •
06 Jul 2011
Customer experience management software providers,
The Retention People have rebranded as TRP;
launching their fresh new visual identity across
software, website and brand collateral.
product innovation •
24 Jul 2017
What forms of communication do your members value? In the second part of his TRP 10,000 series, Dr Melvyn Hillsdon looks at the art of communication
HCM issue 5 2014
When it comes to improving operations and
member experience, Gantner’s NFC Club
Management system offers a modular, easy-to-
expand solution that’s entirely one-of-a-kind.
product innovation •
09 Mar 2017
Recurring payments platform GoCardless has become the Direct Debit provider for both 1610
Active and King’s Sport Gyms.
product innovation •
08 Nov 2018
New research suggests that combined
Indian yoga and aerobic exercise is
significantly better at reducing heart
disease risk than either exercise alone
HCM issue 11 2017
Leisure Marketing Solutions supported the launch of the new Results Health Club in Alton, Hampshire, recently and met and exceeded their target in the seven week pre-launch period.
product innovation •
18 Sep 2007
Businesses in the fitness sector have a lot to gain by tapping into the full potential of online mobile and cashless payment systems
HCM issue 7 2017
Harlands Group is a membership management service for health and fitness operators, which
interacts
directly with members to effectively manage membership payments.
product innovation •
11 Nov 2019
GoCardless has built a formidable reputation for its direct debit services
with clients like The Financial Times. Now it's available for health clubs
HCM issue 8 2018
When YMCA Black Country Group needed a new management solution, switching to Xplor Gym was stress-free with big benefits
HCM issue 3 2023
Open Banking is here, and the competition and market authorities say it will drive competition
and innovation in retail banking.
product innovation •
25 Jul 2018
SportSoft, supplier of leisure management
systems, has installed its products for a growing gym
group.
product innovation •
19 Sep 2013
Transaction Services Group (TSG) has announced that DFC
managing director Lynn Young is to retire at the end of
March. She has held the position for 27 years.
product innovation •
30 Jan 2015
Gymophobics, the express circuit concept, is due to expand with another 30 sites planned for England and Scotland.
news •
19 Apr 2007
A new digital fitness platform looks to offer fitness instructors, coaches and influencers a regular
income stream by providing them with subscribers and a dedicated "fan base".
news •
03 Jul 2021
Latest News
Leisure, lifestyle, wellness and entertainment growth investor, Imbiba, has invested in boutique gym brand, 1Rebel's ...
Latest News
Urban Gym Group will launch PILAT3S at ClubSportive in Amsterdam next month, to create a ...
Latest News
The American Council on Exercise has appointed Dr Cedric Bryant as its new CEO. Bryant ...
Latest News
Sport England’s This Girl Can team has launched a new campaign, Let’s Get Out There, ...
Latest News
Improving physical strength and fitness, mental health and confidence are the main reasons for joining ...
Latest News
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company ...
Latest News
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. ...
Latest News
Xponential Fitness today indefinitely suspended founder and CEO, Anthony Geisler, saying it had been notified ...
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and
Adam Daniel have been designed to empower
your team and transform your service
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten
years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM magazine
Consumers’ growing love of strength training is to be welcomed, as this long-neglected modality has a renaissance, however, it’s vital we continue to make the case for cardio
HCM magazine
Speaking on the LIFTS podcast recently, Xponential Fitness CEO Anthony Geisler said participation in studio cycling is down globally. Kath Hudson decided to investigate
HCM magazine
The Elevate trade show and conference comes to London next
month. HCM gives the low down on what to look out for
HCM magazine
HCM People
Ross Stewart Campbell
CEO, BeyondActiv“We have a fantastic opportunity in front of us to realise our vision of a happier and healthier world”
HCM magazine
When a hefty round of investment
coincided with the pandemic, the
CEO of Midtown Athletic Clubs
feared the company – founded by
his grandfather – would go down
on his watch. He talks to Kath
Hudson about the pressure to
keep the business afloat
Read the latest issue
Featured supplier news
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game
Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Featured supplier news
Following a hugely successful event last year in Split, Croatia, W3Fit EMEA, is heading to
the Chia Laguna resort in Sardinia from 8-11 October.
Company profiles
Power Plate is owned, manufactured and distributed by Northbrook, Ill.- based Performance Health Systems LLC, ...
Company profiles
For more than four decades, Keiser has influenced the training of athletes, fitness enthusiasts and ...
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